Imprint

Rotisserie Royale

Responsible person

Markus Bußhoff Rotisserie Royale castle street 19 54470 Bernkastel - Kues

Contact

Phone: 06531 6572 Fax: 06531 971129 E-Mail: info@rotisserie-royale.de

Business details

Sales tax identification number according to §27a Umsatzsteuergesetz: DE 070 243 0225 Job title: Gastronomy Responsible chamber: IHK Trier Competent supervisory authority: Trade office city Bernkastel - Wittlich Awarded in: Germany

Guest house at the Schlossberg

Responsible person

Dorothee Bußhoff Rotisserie Royale Burgstraße 18 & 20 54470 Bernkastel - Kues

Contact

Phone: 06531 6572 Fax: 06531 971129 E-Mail: info@rotisserie-royale.de

Business details

Sales tax identification number according to §27 a Umsatzsteuergesetz: DE 070 243 0216 Job title: Hotel and catering trade Responsible chamber: IHK Trier Competent supervisory authority: Trade office city Bernkastel - Wittlich Awarded in: Germany

General Terms and Conditions - Gästehaus am Schlossberg

Scope

1. These General Terms and Conditions apply to contracts for the rental provision of rooms for accommodation as well as all other services and deliveries provided to the customer by the Guesthouse am Schlossberg (hereinafter referred to as "Guesthouse") in this context.
2. The subletting or re-letting of the provided rooms as well as their use for purposes other than accommodation require the prior written consent of the Guesthouse, whereby § 540 para. 1 sentence 2 BGB is waived, as long as the customer is not a consumer.
3. Any general terms and conditions of the customer do not apply, even if the Guesthouse does not expressly object to them.

Conclusion of Contract, Contracting Parties, Limitation Period

1. Contracting parties are the Guesthouse and the customer. The contract is concluded by the acceptance of the customer's application by the Guesthouse. Acceptance can be made in electronic form.
2. All claims against the Guesthouse generally expire one year from the statutory commencement of the limitation period. Claims for damages expire in five years.
3. Contracting parties are the Guesthouse and the customer. If a third party has ordered for the customer, he is liable to the Guesthouse together with the customer as joint and several debtors for all obligations arising from the guest accommodation contract, provided the Guesthouse has received a corresponding declaration from the third party.

Services, Prices, Payment, Set-Off

1. The Guesthouse is obliged to keep the rooms booked by the customer available and to provide the agreed services.
2. The customer is obliged to pay the agreed or applicable prices of the Guesthouse for the room provision and the other services used by him.
3. The agreed prices include the taxes and local charges applicable at the time of the conclusion of the contract. Local charges that are owed by the guest according to the respective municipal law are not included.
4. Invoices of the Guesthouse without a due date are payable within 14 days from receipt of the invoice without deduction. The Guesthouse can demand immediate payment of due claims from the customer at any time.
5. The Guesthouse is entitled to demand an appropriate advance payment or security deposit from the customer in the form of a credit card guarantee, a down payment, or similar upon conclusion of the contract.
6. Credit card payments: The Guesthouse accepts the following credit cards: Visa, Mastercard, American Express. For credit card payments, the Guesthouse may pre-authorize an amount equal to the expected invoice amount. The total amount will be charged to the credit card upon departure or at a previously agreed time.
7. The customer can only set off or offset a claim of the Guesthouse with an undisputed or legally binding claim.

Withdrawal of the Customer (Cancellation, Termination) / Non-Utilization of the Guesthouse's Services (No Show)

1. A withdrawal of the customer from the contract concluded with the Guesthouse is only possible if a right of withdrawal has been expressly agreed in the contract, a statutory right of withdrawal exists, or if the Guesthouse expressly agrees to the cancellation of the contract.
2. If a date for free withdrawal from the contract has been agreed between the Guesthouse and the customer, the customer can withdraw from the contract until then without triggering payment or damage claims of the Guesthouse.
3. For cancellations or changes to the booking by the customer, the following regulations apply:
4. Cancellations and changes made up to 30 days before the arrival date are free of charge. Cancellations and changes from 30 days before the arrival date will be charged at 50% of the total booking price.
5. No-shows will be charged the total amount.

Withdrawal of the Guesthouse

1. If it has been agreed that the customer can withdraw from the contract free of charge within a certain period, the Guesthouse is entitled to withdraw from the contract within this period if inquiries from other customers for the contractually booked rooms are available and the customer does not waive his right to withdraw upon request of the Guesthouse with a reasonable deadline.
2. If an agreed or requested advance payment or security deposit according to clause 3.5 and/or clause 3.7 is not made even after a reasonable grace period set by the Guesthouse has expired, the Guesthouse is also entitled to withdraw from the contract.
3. Furthermore, the Guesthouse is entitled to withdraw from the contract for a materially justified reason, in particular if:
4. Force majeure or other circumstances not attributable to the Guesthouse make the fulfillment of the contract impossible;
5. Rooms or spaces are booked culpably under misleading or false information or concealment of essential facts; essential can be the identity of the customer, the solvency, or the purpose of the stay;
6. The Guesthouse has justified reason to believe that the use of the service may endanger the smooth operation of the business, the safety, or the public reputation of the Guesthouse, without this being attributable to the control or organizational area of the Guesthouse;
7. The purpose or reason for the stay is illegal.
8. The justified withdrawal of the Guesthouse does not entitle the customer to claim damages.

Room Provision, Handover, and Return

1. The customer does not acquire a claim to the provision of specific rooms unless this has been expressly agreed.
2. Booked rooms are available to the customer from 3:00 p.m. on the agreed arrival day. The customer has no claim to earlier provision.
3. On the agreed departure day, the rooms must be vacated and made available to the Guesthouse by 10:00 a.m. at the latest.
4. All rooms in the Guesthouse am Schlossberg are non-smoking rooms. Smoking is strictly prohibited in all indoor areas of the Guesthouse. In case of violation, the Guesthouse is entitled to charge a cleaning fee of at least 200 euros. This fee may be higher depending on the effort required.
5. Dogs and other pets are generally not allowed in the Guesthouse. In exceptional cases, prior written permission may be granted by the Guesthouse. Animals brought without this express permission entitle the Guesthouse to refuse the room or to immediately terminate the guest accommodation contract without reimbursement of costs.

Liability of the Guesthouse

1. The Guesthouse is liable for damages it is responsible for arising from injury to life, body, or health. Furthermore, it is liable for other damages based on an intentional or grossly negligent breach of duty by the Guesthouse or an intentional or negligent breach of typical contractual obligations by the Guesthouse. Typical contractual obligations are those obligations that enable the proper execution of the contract in the first place and on whose fulfillment the customer relies and may rely. A breach of duty by the Guesthouse is equivalent to that of a legal representative or vicarious agent. Further claims for damages are excluded, unless otherwise regulated in this clause 7.
2. The Guesthouse is liable to the customer for items brought in according to the statutory provisions.
3. The customer is provided with a parking space (mosel parking ticket or private parking lot) free of charge for the duration of his stay. The provision of a parking possiblity does not constitute a safekeeping contract. The Guesthouse assumes no liability for damage, theft, or loss of the parked vehicle or items contained therein. This also applies if employees of the Guesthouse assist with parking or parking the vehicle. Parking the vehicle is at the customer's own risk. The customer is advised not to leave valuable items in the vehicle.

Bookings via Third-Party Providers (e.g., Booking.com)

1. For bookings made via third-party providers such as Booking.com, the terms and conditions of the respective provider apply primarily for the booking and cancellation.
2. If the conditions of the third-party provider deviate from these General Terms and Conditions, the conditions of the third-party provider take precedence.
3. The Guesthouse is entitled to request a credit card as a guarantee for the booking for bookings made via third-party providers. The charge is made according to the conditions of the respective booking.
4. For services not agreed upon within the booking via the third-party provider (e.g., additional meals, minibar), the prices and conditions of the Guesthouse apply.
5. The customer agrees that his data relevant to the booking will be transmitted to the Guesthouse by the third-party provider.

Final Provisions

1. Changes and additions to the contract, the acceptance of the application, or these General Terms and Conditions should be made in text form. Unilateral changes or additions are invalid.
2. The place of fulfillment and payment as well as the exclusive place of jurisdiction – also for check and bill of exchange disputes – is the location of the Guesthouse in commercial transactions. If the customer meets the requirements of § 38 para. 2 ZPO and has no general place of jurisdiction in the country, the place of jurisdiction is the location of the Guesthouse.
3. German law applies.
4. Should individual provisions of these General Terms and Conditions be or become invalid or void, the validity of the remaining provisions is not affected. Otherwise, the statutory provisions apply.

Disclaimer

Liability for contents

As a service provider, we are responsible for our own content on these pages in accordance with general legislation pursuant to Section 7 (1) of the German Telemedia Act (TMG). According to §§ 8 to 10 TMG, however, we are not obligated as a service provider to monitor transmitted or stored third-party information or to investigate circumstances that indicate illegal activity. Obligations to remove or block the use of information under the general laws remain unaffected. However, liability in this regard is only possible from the point in time at which a concrete infringement of the law becomes known. If we become aware of such infringements, we will remove this content immediately.

Liability for links

Our offer contains links to external websites of third parties, on whose contents we have no influence. Therefore, we cannot assume any liability for these external contents. The respective provider or operator of the pages is always responsible for the content of the linked pages. The linked pages were checked for possible legal violations at the time of linking. Illegal contents were not recognizable at the time of linking. However, a permanent control of the contents of the linked pages is not reasonable without concrete evidence of a violation of the law. If we become aware of any infringements, we will remove such links immediately.

Copyright

The content and works created by the site operators on these pages are subject to German copyright law. The reproduction, editing, distribution and any kind of exploitation outside the limits of copyright require the written consent of the respective author or creator. Downloads and copies of this site are only permitted for private, non-commercial use. Insofar as the content on this site was not created by the operator, the copyrights of third parties are respected. In particular, third-party content is identified as such. Should you nevertheless become aware of a copyright infringement, please inform us accordingly. If we become aware of any infringements, we will remove such content immediately.